Monitoring/Managed IT Services
Managed IT Services offers a preventative maintenance, not preventative breakage. Our automated monitoring tool provides automated tasks, such as alerting when a backup job has failed, pushing out patches, monitoring systems, and generally optimizing the working environment. The monitoring program is designed to alert our highly skilled technicians of potential problems before they arise. We take personal responsibility for your network. Your organization will be assigned a dedicated IT services on-site consultant (as needed).
Desktop Monitoring and Maintenance
· This service keeps the desktops fully maintained such as applying critical Windows security updates, checking event logs for problems, checking the disk space, monitoring the health of the desktops, making sure that the managed anti-virus solution in place is working properly and up to date for the latest virus definition files.
Mobile Device Management (MDM)
· Mobile Device Management (MDM) provides a solution to the flexibility of Bring Your own Device (BYOD). Focus is offering our Clients a platform for governing the personal devices being used by their workers. MDM works to help companies control the data on employee smartphones, tablets, and other mobile devices used for business purposes.
[Just like larger companies, small businesses need technology to operate efficiently and effectively. In many small businesses, IT resources are limited and can be quickly overwhelmed. If you fall behind in keeping up with things such as backups, patches, security, etc., the odds greatly increase that you’ll face an IT outage or other technology problem further down the road that will negatively impact your business. The managed services provider (MSP) assumes an ongoing responsibility for 24-hour monitoring, managing and problem resolution for the IT systems within a business. In many instances, having a reputable MSP is far less expensive than hiring, training, and retaining your own IT staff. For the companies that do not have an IT staff, there is always a staff member that is the go-to “IT person”. Using an MSP allows that staff member to focus on the company’s business, instead of handling IT problems, which is always better for the bottom line]